Our Policies



Appointment Cancellation Policy



A 24-hour notice is required for appointment cancellations. A $35 cancellation fee is applied to all no-shows and same day appointment cancellations with less than 24 hours of notice. This policy enables us to maintain a higher availability of our time for you and others. By scheduling an appointment, you are agreeing to our cancellation policy.


Our booking system automatically sends out a confirmation e-mail and/or text 48 hours prior to your scheduled appointment, giving an opportunity to view your appointment details, to confirm or make changes. Another reminder is sent out 24 hours prior to your appointment.



Late Arrival Policy



We regret that late arrivals will not receive an extension of scheduled service times and will be responsible for full service fees. We will make every effort to perform your entire treatment in the remaining scheduled time; however, we reserve the right to reschedule your appointment if we feel there is not enough time to give you quality treatment and to avoid disrupting the treatment schedule.



Payment Policy



Payment for all individual treatments is due at time of treatment, and all packages must be paid in full at time of first treatment. We offer financing and payment plans with Care Credit. All services are final sale; there are no refunds or credit issued for any service. We accept cash, Visa, MasterCard, Discover, and American Express.